TwynstraGudde has developed a new method to research the facility and workplace experience amongst more than 250 respondents in the Netherlands. Whereas most research so far is focused on data, this research focuses on the needs, drivers and values of end-users in the office environment. The results give insight into what people intrinsically want and allows Real Estate and Workplace Services organisations to proactively develop their working environment according to those needs.
Iris de Been is a consultant at TwynstraGudde with a background in cognitive and environmental psychology. In her work, she strives to creating a perfect match between the (office) environment and the users.
Bote Scholtens is a consultant at TwynstraGudde specialising in Facility Management. In his assignments, the end-user always forms the starting point. He is curious on how to give the end-user a stronger voice in the Facility & Workplace sector and therefore initiated the F&W Experience research to gather more knowledge about this topic.